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Questions About the Web Design Process

1.   What should you look for in a web design & search engine marketing firm?

2.   What is the cost to design and produce a custom website?

3.   What is the payment schedule for website design projects?

4.   Do you offer a guarantee for your work?

5.   Are website design consultations and project quotes free of charge?

6.   How much time is required to design and produce a custom website?

7.   What does the client need to provide us to start the design project?

8.   Do you offer web hosting and email hosting services?

9.   Will you maintain my website?

10.   Do you provide excellent customer service?

 


1.   What should you look for in a web design & search engine marketing firm?
As with any professional firm, you need a partnership that will produces top results. Key elements of a successful firm are:

We possess these attributes and more. Reviewing our references and capabilities will demonstrate and assure you that your website, business and professional image will be promoted to the top level of excellence.

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2.   What is the cost to design and produce a custom website?
The cost of your website will be dictated by the number of pages, features and images you wish to have presented. Your budget and our custom designs will meet to produce a professional image of your business.

All designs are always one-of-a-kind and never template "cookie-cutter" sites. We know it's your reputation we're designing and promoting. Expect the very best and nothing less.

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3.   What is the payment schedule for website design projects?
We work closely with you to assure a successful project is produced in your budget range. We guarantee the price of the project and never have unexpected expenses or charges "creep" in.
Payment terms are:
1. Discussion of Web Design Project: No-Charge
2. Approval & Start of Project: 50%
3. Completion of Project: 50%

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4.    Do you offer a guarantee for your work?
Yes. We stand behind all our work and services.

Our reputation depends on delivering a project that exceeds your expectations.

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5.   Are website design consultations and project quotes free of charge?
Yes. We will consult with you about your project, the needs of your business and how our professional services will benefit your business.

We know the importance of exchanging ideas, learning about the marketing goals of your business and where you want to promote your company.

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6.   How much time is required to design and produce a custom website?
Depending on the pages and features used in your design project, production time will be 2-5 weeks. We work with you to collect any materials you possess and wish to use (such as a logo, bios or photos) and we will produce the balance of what's needed to create a professional and image boosting website. We can create all that is required including graphic designs, photographs and images, Flash animation, custom menu systems and more.

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7.   What does the client need to provide us to start the design project?
If you are providing your own text, copy and company or staff photographs, we will require these items by the second week of the design process. This will ensure a fast design schedule.

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8.   Do you offer web hosting and email hosting services?
Yes. We provide professional hosting and email services. We configure and setup your hosting and email accounts for you.

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9.   Will you maintain my website?
Yes. If you require changes after the site is completed and posted, we will perform our services at very reasonable costs. Follow-up support is considered a very important feature of our business:

We can also train and guide you should you wish to perform basic maintenance on your website yourself.

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10.   Do you provide excellent customer service?
Yes. This is how we maintain our long term relationship with our clients and receive referrals.

We know same day service is critical to you and your business and work hard to keep your business productive. Our job is to keep you worry-free about any task or issue.

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